TikTok Shop offers Fulfilled by TikTok (FBT) in Germany, offering streamlined logistics for TikTok Shop sellers. FBT empowers merchants with faster, hassle-free fulfillment, giving them the tools to scale with confidence and deliver an outstanding customer experience. 

With FBT, storage, picking, packing, shipping, and returns are centrally managed in one solution. It is designed to help free merchants from time-consuming logistics via a simple, fast and affordable solution, so they can focus on important aspects of their business such as marketing, content creation and product development, while customers benefit from fast and reliable delivery. 

The system is designed to simplify logistics: after goods are shipped to the FBT warehouse, TikTok handles all subsequent steps. As a strategic partner, FIEGE supports TikTok with modern logistics solutions and ensures professional fulfillment services including fast, nationwide delivery, and next-day shipping across Germany. This partnership allows merchants to benefit from extensive logistics expertise and operational excellence, supporting scalable growth. 

Max Burianek, TikTok Shop Germany lead, said: “TikTok Shop is a completely new, more personalized way to shop, where joy, entertainment and discovery converge. Fulfilled by TikTok lets sellers focus on their products, while we and FIEGE handle logistics. This partnership ensures fast, reliable delivery for our customers in Germany.” 

Felix Hettlage, Managing Director, Retail Business Unit at FIEGE, commented: “We are grateful for the trust TikTok Shop has placed in us. Together, we are setting a new benchmark for flexible, scalable logistics tailored to discovery commerce. This is the beginning of a successful partnership built on innovation, speed, and shared growth.”

How can TikTok Shop merchants use FBT?

• Step 1: Register for FBT
  Sign up for FBT for free with just a few clicks here.
• Step 2: Create Goods
  Choose the products you’d like to fulfill with FBT and create Goods IDs for them in the FBT portal.
• Step 3: Set Up Order Returns Handling Methods (optional)
  Set up the return handling process for your goods so we can manage returned customer orders on your behalf.
• Step 4: Create Inbound Shipment
  Prepare your shipment (labeling, barcoding, packing, etc.) and create an inbound order (IBR) before sending stock to FBT warehouse.
• Step 5: Manage Inventory
  In the FBT portal you will find tools to monitor your inventory.

Merchants interested in signing up to FBT can visit our dedicated Fulfilled By TikTok operations portal here where they can learn about our rate cards, seller benefits and more.